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Call Recording
A piece of automated telephone technology used to automatically dial a phone number after a call has been completed.
A system that sorts the incoming calls on the basis of some predefined condition and then directs the call to the correct path.
It is an interactive technology that allows you to interact with callers through an automated platform, saving your time and costs.
Call analytics uses the power of artificial intelligence to capture data from phone calls in contact centers.
It refers to the process of listening to a representative in order to improve the quality of communication and customer service.
Recording phone calls can be productive in business. You can record calls to analyze the productivity of employees & review data.
SDAP automatically configures your calling system resulting in enhanced call quality and improved calling experience.